Privacy Policy

Effective Date: 22nd November 2025

1. Who We Are

This website is operated by Crafted-by-J, based in the United Kingdom. We are committed to protecting your privacy and handling your personal data responsibly.

2. Information We Collect

We may collect:

Name and contact details (e.g., email address, phone number)
Payment information (if applicable)
Website usage data (cookies, analytics, IP address)

3. How We Use Your Information

We use your information to:

Provide and improve our services
Process orders and payments
Respond to enquiries
Send updates or marketing (only if you’ve opted in)

4. Legal Basis for Processing

We process personal data under the following lawful bases:

Contract: To deliver products or services you request
Consent: When you agree to receive marketing communications
Legal obligation: To comply with UK law
Legitimate interests: To improve our website and services

5. Sharing Your Information

We do not sell your data. We may share it with:

Service providers (e.g., payment processors, delivery companies)
Regulators or authorities if required by law

6. Cookies

We use cookies to improve your browsing experience. You can manage or disable cookies in your browser settings.

7. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction or deletion
Object to processing
Withdraw consent (where applicable)

To exercise these rights, contact us at contact@crafted-by-j.co.uk

8. Data Retention

We keep personal data only as long as necessary for the purposes outlined above or as required by law.

9. Contact Us

If you have questions about this policy, please contact:
Crafted-by-J
Email: contact@crafted-by-j.co.uk